I have a monograph from The Joint Commission? We found it online.
The Joint Commission. (2010). Advancing effective communication, cultural competence, and patient- and family-centered care: A roadmap for hospitals [Monograph]. Oakbrook Terrace, IL: Author.
Answer
Sometimes there is not always a definitive “right” was to cite something in APA, especially in the world of online information. In cases like this, we need to look to the “spirit” of the law, not the letter. We want clarity in the citation so the reader knows what it is you are citing, and can retrieve it if necessary.
The monograph “tag” is used, in the example on p. 16 of the APA Style Guide for Electronic Resources, 6th edition, for a “limited circulation book or monograph, from electronic database.” While this is probably a limited circulation book, it does not come from a database.
Also, it is not in an e-reader form, which knocks out another possibility for citing.
So, when in doubt, keep in simple. Let’s go with the basic form for an electronic book, with no doi from p. 15 of the APA Style Guide for Electronic Resources, 6th edition,
Entire book
Author, A. A., Author, B. B., & Author, C. C. (year). Title of book. Retrieved from
This would simplify your citation to …
The Joint Commission. (2010). Advancing effective communication, cultural competence, and patient-and family-
centered care: A roadmap for hospitals. Retrieved from http://www.jointcommission.org/assets/
1/6/ARoadmapforHospitalsfinalversion727.pdf
If we think back to the idea of the "spirit" of the law, then yes the readers knows who wrote it, when they wrote it, what the title is, and can find it easily. So, it seems that would make for a fine citation.