Q. I just put a request in for a loan. What do I do now? I have never done this before.

If you ordered an article through our ILL system, it will be sent to your CSS email in 2 to 3 business days.

Look for an email with the subject line of "Delivery of your MINITEX Referral article" or "Your interlibrary loan article has arrived." When you open it, you will find a webpage URL & a PIN number. Head to the webpage, enter your CSS email and the PIN number, and you can retrieve your article.

The article will be deleted from the site after 7 days, so make sure you take care of it when the announcement first arrives.

A book, being a physical object that can't be delivered via email, requires different steps. If you are student on the Duluth campus, the library will send you an email to tell you the book has arrived at the CSS Library and you can pick it up here.

Books usually take up to 7 business days to arrive.

If you are not a Duluth-based students, we need to do other things to get the book to you. If this is the case, let me know and I will explain further.